Procedures & Policies for Refunds and Returns

Refund Policy for Classes, Workshops, Events

S.A.G.E. Holistic Health & Wellness Center is happy to provide a full refund to anyone who notified us in writing or via phone of an inability to attend a Class, Workshop or Event for which they have previously registered and paid for given that they do so at least 72 hours prior to the Class, Workshop or Event.  Exceptions can be made by the Instructor case-by-case.  

• Credit Policy: If notification for cancellation from a class, workshop or event is received less than 72 hours prior to the scheduled class, workshop, event, S.A.G.E. Holistic Health & Wellness Center will consider allowing for Credit to be given to individuals who had previously paid. This is a one-time exception that may be considered at the individual’s request, and if Credit is approved, the following policies will be in effect regarding the Credit given:
  • Credit must be used toward the same class/workshop/event being offered at a later time (Credit cannot be used toward S.A.G.E. Holistic Shop products, a different class/workshop/event, or any other services offered by S.A.G.E. Holistic Health & Wellness Center).
  • The individual will be responsible for the difference of cost (if any) for the class/workshop/event if the cost has changed.
  • Confirmation of attendance to the one-time exception for use of credit must be received in writing (info@sagewellnessctr.org). 
  • Upon confirmation for use of Credit, an individual reserves the right to withdraw from the class/workshop/event with the ability to receive Credit one more time, but only if 7 days notice has been given for the second withdrawal.  A refund will not be issued.  A third request to withdraw will not be approved and individuals can sign up and pay for the class again if they choose.  If the second request to withdraw from the class/workshop/event is received less than 7 days in advance, Credit will be forfeited.  Third requests for class/workshop/event Credit will not be granted.
• Exceptions 
  • If a participant withdraws or cancels registration in a class/workshop/event less than 72 hours, no credit will be given unless the minimum number of seats for that class can be filled (this varies per class and the individual must check in with S.A.G.E. Holistic Health & Wellness Center to check if the spot was filled).  
• Discontinued class/workshop/event
  • At S.A.G.E. Holistic Health & Wellness Center’s discretion, we may discontinue class/workshop/event from time-to-time.  Should this occur, S.A.G.E. will allow for the equivalent cost of that class/workshop/event to be applied to any class/workshop/event of the individual’s choosing.  If the individual does not want to take a class/workshop/event currently being offered, the individual will forfeit the Credit given.  Credit for discontinued class/workshop/event cannot be used toward S.A.G.E. Holistic Shop or other services offered by S.A.G.E. Holistic Health & Wellness Center.
  • There are times with S.A.G.E. Holistic Health & Wellness Center may cancel classes due to low enrollment.  If this occurs, registered individuals will be notified 48 hours in advance and full refund or class/workshop/event Credit will be awarded toward the same class/workshop/event; the individual may choose their preferred option.

Refund Policy for Training and/or Certification Courses (typically 6+ hour courses):

S.A.G.E. Holistic Health & Wellness Center is happy to provide a full refund to anyone who notifies us in writing or via phone of an inability to attend a Training and/or Certification Course for which they have previously registered and paid for given that they do so at least two weeks (14 days) prior to the Training and/or Certification Course. 

• Credit Policy:  If notification for withdrawal from a Training and/or Certification Course is received less than 14 days prior to the scheduled date, S.A.G.E. Holistic Health & Wellness Center will consider allowing for Credit to be given to individuals who had previously paid.  This is a one-time exception that may be considered at the individual’s request, and if Credit is approved, the following policies will be in effect regarding the Credit given:
  • Credit must be used toward the same Training and/or Certification Course being offered at a later time (Credit cannot be used toward S.A.G.E. Holistic Shop products, a different course/workshop/class/event, or any other services offered by S.A.G.E. Holistic Health & Wellness Center).
  • The individual will be responsible for the difference of cost (if any) for the Training and/or Certification Course if the cost has changed.
  • Confirmation of attendance to the one-time exception for use of credit must be received in writing (info@sagewellnessctr.org). 
  • Upon confirmation for use of Credit, an individual reserves the right to withdraw from the Training and/or Certification Course with the ability to receive Credit one more time, but only if 14 days notice has been given for the second withdrawal.  A refund will not be issued.  A third request to withdraw will not be approved and individuals can sign up and pay for the class again if they choose.  If the second request to withdraw from the Training and/or Certification Course is received less than 14 days in advance, Credit will be forfeited.  Third requests for Training and/or Certification Course Credit will not be granted.
• Exceptions 
  • If a participant withdraws or cancels registration in a Training and/or Certification Course less than 7 days, no credit will be given unless the minimum number of seats for that class can be filled (this varies per class and the individual must check in with S.A.G.E. Holistic Health & Wellness Center to check if the spot was filled). 
• Discontinued Training and/or Certification Courses
  • At S.A.G.E. Holistic Health & Wellness Center’s discretion, we may discontinue Training and/or Certification Courses from time-to-time.  Should this occur, S.A.G.E. will allow for the equivalent cost of that Course to be applied to any Training and/or Certification Course of the individual’s choosing.  If the individual does not want to take a Training and/or Certification Course currently being offered, the individual will forfeit the Credit given.  Credit for discontinued Training and/or Certification Courses cannot be used toward S.A.G.E. Holistic Shop or other services offered by S.A.G.E. Holistic Health & Wellness Center.
  • There are times with S.A.G.E. Holistic Health & Wellness Center may cancel classes due to low enrollment.  If this occurs, registered individuals will be notified 48 hours in advance and full refund or Training and/or Certification Course Credit will be awarded toward the same Training and/or Certification Course; the individual may choose their preferred option.