policies & procedures

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Refund Policy for Classes, Workshops, Events

S.A.G.E. Holistic Health & Wellness Center is happy to provide a full refund to anyone who notified us in writing or via phone of an inability to attend a Class, Workshop or Event for which they have previously registered and paid for given that they do so at least 48 hours prior to the Class, Workshop or Event. Exceptions can be made by the Instructor case-by-case. 

Refund Policy for Training and/or Certification Courses

S.A.G.E. Holistic Health & Wellness Center is happy to provide a full refund to anyone who notifies us in writing or via phone of an inability to attend a Training and/or Certification Course for which they have previously registered and paid for given that they do so at least two weeks (14 days) prior to the Training and/or Certification Course. 

Credit Policy

If notification for withdrawal from a Training and/or Certification Course is received less than 14 days prior to the scheduled date, S.A.G.E. Holistic Health & Wellness Center will consider allowing for Credit to be given to individuals who had previously paid. This is a one-time exception that may be considered at the individual’s request, and if Credit is approved, the following policies will be in effect regarding the Credit given:

-Credit must be used toward the same course/workshop/class/event being offered at a later time (Credit cannot be used toward S.A.G.E. Holistic Shop products, a different course/workshop/class/event, or any other services offered by S.A.G.E. Holistic Health & Wellness Center).

-The individual will be responsible for the difference of cost (if any) for the course/workshop/class/event if the cost has changed.

-Confirmation of attendance to the one-time exception for use of credit must be received in writing (info@sagewellnessctr.org). 

-Upon confirmation for use of Credit, individual reserves the right to withdraw from the course/workshop/class/event with ability to receive Credit one more time, but only if 14 days notice has been given for the second withdrawal. A refund will not be issued. A third request to withdraw will not be approved and individual can sign up and pay for the class again if they choose. If the second request to withdraw from the course/workshop/class/event is received less than 14 days in advance, Credit will be forfeited. Third requests for Course/Workshop/Class/Event Credit will not be granted.

Exceptions

Discontinued Training and/or Certification Courses

At S.A.G.E. Holistic Health & Wellness Center’s discretion, we may discontinue Training and/or Certification Courses from time-to-time. Should this occur, S.A.G.E. will allow for the equivalent cost of that Course to be applied to any course/workshop/class/event of the individual’s choosing. If the individual does not want to take a course/workshop/class/event currently being offered, the individual will forfeit the Credit given. Credit for discontinued courses/workshops/classes/events cannot be used toward S.A.G.E. Holistic Shop or other services offered by S.A.G.E. Holistic Health & Wellness Center.


There are times with S.A.G.E. Holistic Health & Wellness Center may cancel classes due to low enrollment. If this occurs, registered individuals will be notified 48 hours in advance and full refund or Course/Workshop/Class/Event Credit will be awarded toward the same course/workshop/class/event; the individual may choose their preferred option.